Data Quality & Coverage2 answers
Priya Raman
Seeing higher bounce than expected after export
Exported a verified manufacturing segment and bounce sat around 8% on first send. Is that normal? Any checklist before blaming the file?
2 Answers
Database Providers
Check suppression and whether the sending domain was warmed. Also confirm you did not mix old CRM contacts into the same campaign. Bounce around that range often points to sending hygiene or list mixing rather than a single export issue.
Elena Vargas
We had ~7% bounce until we stopped merging an old CRM suppress list into the same campaign. After a clean verified-only send, bounce dropped under 3%.
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