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Account Access & Orders1 answer

Camila Santos

Partial credit when count is short

Ordered 5k contacts; delivery came in under count for a rare title combo. How do refunds or credits usually work?

1 Answer

Database Providers

Accepted answer

For short counts on rare title combinations, open a support ticket with your order ID. We review delivery against the scoped filters and typically offer credit or replenishment options when the count falls short of what was confirmed.

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