Account Access & Orders1 answer
Camila Santos
Partial credit when count is short
Ordered 5k contacts; delivery came in under count for a rare title combo. How do refunds or credits usually work?
Camila Santos
Ordered 5k contacts; delivery came in under count for a rare title combo. How do refunds or credits usually work?
Database Providers
For short counts on rare title combinations, open a support ticket with your order ID. We review delivery against the scoped filters and typically offer credit or replenishment options when the count falls short of what was confirmed.
Replies are reviewed before they appear publicly.